Frequently Asked Questions
Find answers to your questions about benny 's products and services.
Our Frequently Asked Questions (FAQs) page provides information to make your shopping experience smooth and enlightening. Find out more!
Collapsible content
Where can I find the Size Guide?
Find the Size Guide here
Can I return the product?
Of course, check the conditions here
How long does shipping take?
All information about shipping time is here
What are the Shipping Costs?
- To Portugal/Spain -> 4.20€ shipping cost up to 50€ on order
- Outside Portugal/Spain -> 14.00€ shipping cost up to 80€ on order
Shipping costs will be calculated based on the delivery destination. These costs will be displayed at checkout, before finalizing your purchase.
For more information consult our Shipping Policy
Can I customize a piece? How can I do it?
Yes, you can customize the templates we have with whatever you like.
How to do it? Tell us what we want and we will find a solution tailored to your needs. talk to us
Cost? This service has an increase of €10 on the piece to be personalized.
Is sustainability important to benny?
Sustainability is an essential part of our commitment, as such we reduce our ecological footprint by working with local manufacturers, helping the sustainability of our economy and ensuring the reduction of textile waste and responsible practices.
Are benny items safe for children?
We work taking into account our fundamental values, which are the creation of high quality, comfortable and safe happy pieces. For this, we guarantee that all materials used are natural and certified fibers.
What are benny's core values?
You can find our core values and our mission here